{"id":828,"date":"2024-03-10T12:45:51","date_gmt":"2024-03-10T05:45:51","guid":{"rendered":"https:\/\/seoultra.id\/blog\/?p=828"},"modified":"2024-03-10T12:45:52","modified_gmt":"2024-03-10T05:45:52","slug":"generative-ai-untuk-pengalaman-belanja-terbaik","status":"publish","type":"post","link":"https:\/\/seoultra.id\/blog\/generative-ai-untuk-pengalaman-belanja-terbaik\/","title":{"rendered":"Generative AI untuk Pengalaman Belanja Terbaik"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">AI menonjol dalam memperbaiki interaksi perusahaan-pelanggan, menjadi fokus utama dalam perkembangan teknologi kecerdasan buatan belakangan ini. Generative AI, kecerdasan buatan terbaru, mampu menciptakan konten baru seperti percakapan, cerita, gambar, video, dan musik.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Baca Juga: <a href=\"https:\/\/seoultra.id\/blog\/tips-ampuh-lindungi-privasi-foto-dari-ancaman-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">Tips Ampuh Lindungi Privasi Foto dari Ancaman AI<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Generative AI<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Generative AI didukung oleh model dasar AI besar yang mampu menjalankan berbagai tugas dan fungsi, seperti perangkuman, tanya jawab, dan klasifikasi. Menurut Google Cloud, model dasar ini dapat diadaptasikan dengan sedikit pelatihan untuk kasus penggunaan tertarget, bahkan dengan data contoh yang sangat terbatas. Cara kerja generative AI melibatkan penggunaan machine learning untuk memahami pola dan hubungan dalam set data yang berisi konten buatan manusia. Selanjutnya, sistem ini menggunakan pola-pola tersebut untuk menciptakan konten baru.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Manfaat Generative AI dalam Pengalaman Pelanggan<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Generative AI menawarkan sejumlah keunggulan, terutama dalam meningkatkan interaksi pelanggan melalui chat dan perbaikan kualitas pengalaman penelusuran. Selain itu, teknologi ini dapat digunakan untuk mengeksplorasi jumlah data terstruktur yang besar dengan antarmuka percakapan dan perangkuman. Hal ini juga bermanfaat dalam melaksanakan tugas berulang seperti membalas proposal, lokalizing konten pemasaran, dan memeriksa kepatuhan pelanggan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sri Safitri, Chairlady Indonesia Customer Experience Professional (ICXP), mengajak untuk bijak dalam memanfaatkan generative AI guna meningkatkan interaksi dengan perusahaan dan konsumen. Menurutnya, AI ini memiliki potensi untuk memperbaiki pengalaman pelanggan secara optimal terkait bisnis yang dijalankan suatu perusahaan.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Peran ICXP dan NXT CX Summit<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">ICXP melalui NXT CX Summit menyoroti peran kepemimpinan dalam mencapai keunggulan dalam kepuasan pelanggan. Acara ini menjadi wadah bagi para profesional CX untuk berbagi pengetahuan, pengalaman, dan mengatasi tantangan global di era transformasi digital. Beberapa tema diskusi termasuk cara meningkatkan program CX pada 2024, kondisi Customer Experience (CX) pada 2024, dan Panduan Komprehensif untuk Meraih Kepemimpinan CX &#8211; Pendekatan Efektif dan Praktik Terbaik untuk Kesuksesan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Baca Juga: <a href=\"https:\/\/seoultra.id\/blog\/7-cara-mengenali-wajah-palsu-ai-di-era-digital\/\" target=\"_blank\" rel=\"noreferrer noopener\">7 Cara Mengenali Wajah Palsu AI di Era Digital<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sukses NXT CX Summit ke-9, cermin pertumbuhan pesat komunitas CX. Profesional dan perusahaan sadar pengalaman pelanggan kunci dalam persaingan bisnis. ICXP, dengan lebih dari 800 anggota, terus berkolaborasi dengan perusahaan dan vendor untuk membawa keunggulan pengalaman pelanggan di Indonesia.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"541\" data-id=\"544\" src=\"https:\/\/seoultra.id\/blog\/wp-content\/uploads\/2023\/12\/Banner-2-01-5.png\" alt=\"\" class=\"wp-image-544\"\/><\/figure>\n<\/figure>\n","protected":false},"excerpt":{"rendered":"<p>AI menonjol dalam memperbaiki interaksi perusahaan-pelanggan, menjadi fokus utama dalam perkembangan teknologi kecerdasan buatan belakangan ini. Generative AI, kecerdasan buatan terbaru, mampu menciptakan konten baru&#8230;<\/p>\n","protected":false},"author":2,"featured_media":831,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[12],"class_list":["post-828","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-knowledge","tag-knowledge"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Generative AI untuk Pengalaman Belanja Terbaik | SEOultra Blog<\/title>\n<meta name=\"description\" content=\"Dalam perkembangan terkini, generative AI mampu menciptakan konten baru seperti percakapan, cerita, gambar, video, dan musik.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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